Success Stories

“As first time home buyer, I was very nervous and cautious about buying my first home.  Thankfully, I was introduced to Geoff Brown and Melissa Urban w/New American Mortgage and couldn’t have been more pleased.  Not only were all the steps explained clearly to me, Geoff personally took time out of his schedule to come to my office to help with the documents.  It’s good to see that customer service proceeds all.  Thank you for making my first time home buying experience an enjoyable one!”.      Adam C. Fowle

“I just want to say that you and your staff have do an amazing job at New American Mortgage.  We appreciate your customer service, attention to detail and follow-up.  If every business were run the way New American Mortgage is, it would be a different world.  Thanks so much!”        Paul and Maggie G.

 “Geoff worked with a first time home buyer client of mine and the transaction went smoothly and on time. Great communication with the home buyer and myself during the entire process.”      Cindy Babcock  – Realtor RE/MAX Executive

 “Geoff Brown is the most reliable mortgage broker or banker in the industry.  If he pre-qualifies someone, he will find a way to get the deal closed, and on time!  Between his many years of experience, his uncanny ability to think outside of the box, and overall knowledge of the industry that is second-to-none, he has been able to provide financing for countless numbers of clients whom were turned down elsewhere.  Finally, no matter how busy Geoff may be, he is always available to discuss a file, regardless if it is 11 pm or 6 am, Saturday night or Sunday morning.”     David Hoffman – Realtor – Allen Tate Company

“Thank you for giving us a worry free mortgage process. We couldn’t have gotten this treatment and attention anywhere else.”      Jaime Baker

“I have throroughly enjoyed working with Geoff for the last 3 years. He is a not only hard working and dedicated individual, but he also has a passion for helping others get the best mortgage fit for their needs and situation. I feel completely confident that when I recommend my clients to him that he will help them quickly and also keep me informed of the process and what needs to be done to get them to the closing table.”   Jen Mildenberger - Realtor – Keller Williams Realty

“Thank you SO much for all your help in getting our house re-financed…. everybody’s happy now !  You cats rock !  Anyone we meet who’s looking for a loan, we’ll send your way.”   Gigi Dover-Lovell

“Hi Melissa and Geoff!  We closed!  I wanted to send a special message to you both to say a huge THANK YOU on making this process so easy.  Thanks for all the Starbucks gift cards as well.  So if I write in the future and EVERYTHING’S IN ALL CAPS THEN YOU KNOW THE CAFFEINE HAS KICKED IN!  Today we finally check out of the hotel and move into our new home !   Kay Brown

“Dear Melissa and Geoff!  I want to genuinely thank you for working with me throughout the entire loan process.  And a bigger heartfelt thank you for the unbreakable patience. You made the entire process painless & worry free by keeping me well informed and always going above and beyond.  I look forward to being in my new home for many years to come. And I am grateful to you both to have a truly wonderful beginning!   Ayeesha Jahi

In addition to having he most agressive interest rates and closing costs, Geoff Brown and his team deliver the best service in the industry.  The concept of “Clear-to-Close” within 7 days has given me and my agents the ability to place offers with quick closing dates and beat other buyers out. I highly recommend Geoff to any buyer or agent that is looking for top notch service…Geoff is a true pro in every sense of the word!   Lars Hendonborg – Realtor – RE/MAX Real Estate Experts